Covid-19

Latest in Covid-19

The water sector regulator has extended a scheme which allows business customers to mark their premises as vacant if they are unable to trade because of coronavirus. The measure, which was temporarily in place until the end of June has been extended until 31 July.
News
Thames Tideway programme director Andy Alder talks Utility Week through the measures being put in place to protect the health and safety of those returning to work on the super sewer, including a traffic light system for different working areas and tailored travel plans for staff commutes.
Analysis
What will the options be for regulated companies when the threats of coronavirus begin to ease and we enter a gradual exit from lockdown? Berkeley Research Group's Colm Gibson and Adam Mantzos discuss.
Analysis
The creation from scratch of Nightingale hospitals across the UK to cope with potential surges in coronavirus cases was a logistical feat on a scale and pace rarely seen in peacetime. Utilities providers had a key role to play in this national effort. As part of our Keeping Us Connected campaign we hear from Thames Water, UK Power Networks and Electricity North West about their experiences.
News
Portsmouth Water's Bob Taylor explains how the company has connected a coronavirus testing centre during and shown the community-centric values at the heart of everyone in the business. He highlights key members of the team who worked around the clock to deliver the project.
News
Ofwat's chief executive, Rachel Fletcher, told Utility Week's webinar that water companies should shoulder their own decisions and not wait for regulatory intervention to decide what to do, while CCW challenged the regulator not to give companies "an easier ride at the expense of customers”.
News
United Utilities has donated £3.5 million to help families across deprived areas of the north west who struggle to pay their water bills and risk falling into debt
News
Changes introduced by MOSL and Ofwat will bolster the non-domestic water market through the uncertain months ahead but coronavirus will bring the sector's lack of resilience into sharp focus, argues Waterscan's chief executive Neil Pendle. He told Utility Week that companies are operating 'hand to mouth' and a co-ordinated approach between wholesalers and retailers is needed to pave a way forward. He also discussed the effects on the self-supply market.
News
Business water retailers will be given leeway on settlement deferrals and can list customers’ premises as vacant if they are temporarily closed due to coronavirus, under new rules. Utility Week examines the fresh measures Ofwat and MOSL have introduced to support retailers facing a collpase in their cashflow as a result of coronavirus.
News
Water companies are taking all possible measures to help vulnerable customers and ensure households will not struggle to pay their bill during the national crisis. Water UK has said there is no set policy for what billpayers will be offered but payment collections will be halted as part of the offers by the sector.
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