customer data

Latest in customer data

Water companies can now deploy multiple sensors and advanced smart meters to give them a real-time view of their operations, or to digitally model future interventions. But, when few companies reaped full benefit from previous rounds of smart metering investment, how can new programmes stack up?
Analysis
United Utilities is offering retailers a payment to fill in and correct data in the non-household market operating system (CMOS) about business premises vacancies.
News
Incomplete occupancy data can lead to bills being sent to vacant homes or the wrong person and can lead to regulatory fines if a company exceeds its permitted number of void properties. Utility Week talks to Sagacity about actively managing this data.
Analysis
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