customer engagement

Latest in customer engagement

Anglian Water chief executive Peter Simpson tells Utility Week the company's customers have made it clear that cheaper bills are not the only priority when it comes to setting its business plan for the next five years.
News
If people can stop and think twice about smoking, why not stop and think about the amount of water they are using? With such high interest from the public about environment and climate, Colin Skellett says there has never been a better time to make people think more about water usage.
News
A majority of UK customers feel they lack a personal relationship with their water company according to a recent survey into billing and satisfaction. The poll showed an increasing appetite for transparency, especially from younger customers, but little interest in moving away from paper bills.
News
Scottish and Southern Electricity Networks is upgrading 11kV switchgear at four of its substations in the south of England as part of a £2.4 million investment programme.
News
Close
Close

Request a call back