This major new report examines how utilities are approaching their digital journey, and what the challenges are to adopting new technologies and a fresh approach to data.
As decarbonisation and diversified competition continue to shape energy products and services, Utility Week invited energy retail giants from both sides of the Atlantic to dissect the data strategies driving their efforts to sustain and grow customer engagement in challenging times.
Data-driven maintenance and asset management will improve both the customer experience and long-term sustainability. But collecting and managing data comes with costs that can be hard to swallow. Panelists at Utility Week Live Summit, and participants in the workshop session, looked at different use cases and the best way to build a business case.
Is the idea of presumed open data a bridge too far for utilities? Jane Gray reports on a debate between leading industry figures, sparked by recommendations from the Energy Data Taskforce.
The energy sector is “falling behind” all other sectors in implementing data analytics despite industry leaders being keenly aware of the value of data, research has found.
Yorkshire Water held its first solveIT hackathon event to discover “technology-led and data driven” opportunities which could help the company predict potential flooding and pollution incidents.
"By leveraging data effectively, organisations can make timely and effective decisions by highlighting what’s working and what’s not before it impacts the customer"