investigation

Latest in investigation

Having joined the company in one of the most difficult periods in its history, Ian McAulay then spent two years unable to speak publicly about some of the huge changes engulfing Southern. Now, finally free to address the fallout from the scandal, he talks to Utility Week about the need to learn from the mistakes of the past and look not just five years ahead but over decades.
Interviews
Southern Water has agreed to pay £126 million in penalties and payments to customers following serious failures in the operation of its sewage treatment sites and for "deliberately misreporting" its performance.
News
Southern Water has incurred the wrath of The Pensions Regulator (TPR) after it was revealed the utility giant had prioritised dividend payments to shareholders over payments into the company pension scheme, despite a multimillion pound pension scheme deficit.
News
The regulator was investigating whether Iresa breached licence conditions and consumer complaints handling standards relating to treating customers fairly, complaints and call handling, customer switching, providing refunds and consideration of customers’ ability to pay when in debt.
News
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