Ofwat has been asked to report to the government by the end of the month with “initial lessons” about water supply disruptions throughout the country following the cold spell and rapid thaw.
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Environment secretary Michael Gove has accused some water companies of exploiting their monopoly power by “playing the system”.
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Yorkshire Water is on a bid to increase transparency by creating a form of “citizen regulation” as the company announced it aims to release the “majority” of its operational and service data by 2020.
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Thames Water has deployed a team of investigators, led by a former detective to track down thieves stealing water from its pipe network.
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