Utility Week Innovate’s first round-up of 2022 features Veolia’s first UK electric vehicle battery recycling facility, pan-utility efforts to improve priority services register support, and plans to trial solutions to smart meter ‘blackspots’.
Non-household water market operator MOSL has set out suggestions for how to include concerns of the business sector in PR24 plans including setting ODIs to allow wholesalers to invest in metering and data.
Arthur Mitchell, engagement manager at PwC's Strategy& division, considers how water companies can support customers through this difficult time while balancing the sustainability impacts of increased consumption during lockdown.
Earlier this week Ofgem announced it will formally ban all energy suppliers from back-billing customers for energy used more than 12 months ago. We asked energy suppliers for their views on the announcement.