MOSL

Latest

Tor slams regulator as it exits ‘toxic’ water retail market

Tor Water has become the second water retailer to exit the non-domestic market. Chief executive Jiro Wilson told Utility Week the conditions of the market and ambiguous codes made it impossible for small companies to succeed and placed financial burdens on the retailers but not wholesalers.

4 years ago

Water retail market still seen as ‘too difficult’

As the non-domestic water retail market approaches its third anniversary, Utility Week sat down with Sarah McMath, chief executive of market operator, MOSL, to discuss the progress so far and the challenges ahead. She talks about building bridges between retailers and wholesalers, tackling data issues and what would happen if a major retailer exited the market.

4 years ago

MOSL commits to review of water metering

The market operator of the non-domestic water sector has acknowledged the “healthy impatience” for legacy issues to be resolved once and for all, as it unveiled its business plan for 2020/21. Chief executive Sarah McMath spoke to Utility Week about the challenges retailers face in a market often seen as "too hard to do business in"

4 years ago

H3O: Competitive streak – the evolution of the water retail market

April 2017 saw the opening of the largest competitive water retail market in the world, as 1.2 million businesses were, for the first time, given choice over who supplies their water services. However, many of the compromises that were necessary to launch the market remain in place, as well as tensions between wholesalers and retailers. Utility Week gauges the views of market operator MOSL, as well as company bosses, on what needs to change to get the sector back on track. We also discuss what the experiences in the business retail arena mean for the chances of the domestic market eventually opening up.

4 years ago

Business water retailer rankings revealed

Market operator MOSL has published the second of its league tables, showing how retailers and wholesalers performed over the past six months.

4 years ago

Friction points – two years of the non-domestic retail market

Two years after the non-domestic retail market opened to competition, Utility Week, in association with CGI, gathered industry leaders to discuss the extent to which it has delivered real value.

5 years ago

Tor Water repays thousands to wholesalers

Tor Water was ordered to repay wholesalers around £60,000 last month and was banned by Ofwat from providing any services to any new customers while it was under default.

5 years ago

Ofwat orders Tor Water to pay wholesalers

Ofwat has issued a direction to Tor Water ordering it to pay any “outstanding and undisputed invoices” or statements to wholesalers after it received a number of notifications that it had not done so.

5 years ago

Market development support ‘unacceptable’ in water sector

Ofwat’s chief executive Rachel Fletcher has challenged incumbent companies operating wholly or mainly in England to do more to support the development of markets.

5 years ago

Utilities need more open, shared data to benefit customers

The first step towards the data architecture needed for a shared systems future is "to let go of the control of data," according to Samir Rahim, chief information officer of water retail market operator MOSL.

5 years ago

Water retail market witnesses first casualty

Supplier failures have become increasingly common of late in the energy retail space and now the non-domestic water market has witnessed its first casualty.

5 years ago

MOSL appoints Thames strategic director as new CEO

MOSL’s board has been on the hunt for a permanent chief executive since the sudden departure of Chris Scoggins In November last year.

5 years ago

Business Stream not entering race for Aquaflow’s customers

Water retailer Business Stream has confirmed to Utility Week that it will not be putting itself forward to take on the customers of failed Aquaflow Utilities.

5 years ago

Water retailer Aquaflow Utilities ‘likely’ to enter liquidation

Aquaflow Utilities is expected to become the first casualty of the non-domestic water retail market as it has informed Ofwat it has failed to secure funding for the next financial year and is likely to enter liquidation.

5 years ago

‘Lack of awareness’ results in low water market participation

A lack of awareness of the water retail market among small businesses has prevented many from shopping around for a better deal, the water watchdog has suggested.

5 years ago

MOSL calls for collaboration over ‘individual gain’ for water retail market

The time for individual retailer gain to the detriment of the competitive water retail market is over, the chief information officer of MOSL has warned.

5 years ago

Business water switches hit 8%

Almost 8 per cent of business water supply points have now switched retailer, according to the latest figures from the market operator MOSL.

5 years ago

Business water meters left unread for a year ‘getting worse’

The proportion of meters that have gone unread for more than a year in the water retail market has more than doubled since it opened – from 7 per cent to the current level of 15 per cent.

5 years ago

Utility Week review of 2018: Water retail

You might be forgiven for thinking that not much has happened in the water retail sector in the past year, so marginalised is it by the national newspapers, which often latch onto the energy sector. Look closer, however, and you would find that there is a great deal going on.

5 years ago

MOSL names interim chief executive

5 years ago