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Portsmouth Council’s energy supplier will finally have its supply licences revoked more than a year since it was scrapped at a cost of at least £2.5 million.
4 years ago
Ofgem has launched an investigation into Western Power Distribution’s (WPD) obligations to its priority service register customers. WPD is the network operator which covers the Midlands, South Wales and the South West.
Ofgem has rescinded the provisional order it placed on Outfox the Market which obliged the energy supplier to make a Feed-in Tariff (FIT) payment of nearly £603,000. Outfox has expressed its disappointment with the regulator for publishing a public release prior to the due date.
The new chief executive of Ofgem has pledged to crack down on “sharp practice” in the energy retail sector and promised networks a squeeze on the cost of capital. Jonathan Brearley also vowed to change the perception of the regulator as overly concerned with short-term cost-cutting at the detriment of future investment. And, he insisted the fears around the potential pitfalls of the energy price cap have so far proven to be misplaced.
Ofgem has announced it is minded to allow SSE to claim a last resort supply payment of up to £711,000 for costs incurred when it took on the customers of failed supplier Brilliant Energy. The claim is, among other things, to cover the cost of customer credit balances.
A report by Ofgem has issued a damning verdict on challenger brand Ovo Energy. The firm was found to be in breach of 10 licence requirements concerning the way it had previously billed its customers. Adam John takes a closer look at what went wrong at the supplier, which has recently been allowed to take on 3.5 million customers from SSE Energy.
Utility Warehouse overcharged warm home discount customers above the correct level of the price cap. Ofgem said the supplier quickly 'self-reported' the issue.
Ovo Energy has agreed to pay almost £9 million into the regulator's voluntary redress fund after over legacy communications and billing issues.
The Energy Ombudsman told Utility Week's Customer Summit that now consumers have become accustomed to the price cap, it will be difficult to remove. Ofgem director Anthony Pygram was also speaking at the event and said the Conservative manifesto was not very clear on the next steps for the cap.
Ofgem has issued challenger supplier, Gnergy, with a notice of failure to comply with a final order, over its outstanding renewables obligation payments. As Utility Week revealed yesterday, Gnergy is the sole remaining supplier to owe such payments, with the rest having either paid or ceased trading.
The regulator has published three infographics looking at various aspects of the energy sector. The graphics contain information such as how much has been paid by DNOs for failing to meet guaranteed standards, as well as how much money suppliers have paid in support of people who need it.
The introduction of the energy price cap one year ago was a game-changing moment for the sector. But, 12 months on, what tangible differences in the sector can be attributed to the cap, and what does a Conservative majority government mean for its future direction?
Pure Planet's previous directions were due to expire on 31 December. Under the terms of the direction Pure Planet will still be subject to the default price cap.
Challenger supplier Breeze Energy has become the ninth energy retailer to exit the market this year. Ofgem confirmed that Breeze, which had just under 18,000 domestic customers, entered the supplier of last resort (SoLR) process hours after Utility Week revealed the company was in double credit default with code administrators Elexon.
Ofgem has confirmed the outstanding amount of Renewable Obligations payments, meaning mutualisation will be triggered for the second time in as many years. The regulator has named the suppliers which still owed money as of the late payment deadline.
First Utility, which later rebranded to Shell Energy, took on the customers of Usio Energy in October 2018. Ofgem is now consulting on its decision to allow the company to recoup £354,000 in costs.