The Consumer Council for Water has urged water retailers to “do more” to sell the benefits of the open water market to small and medium-sized businesses (SMEs).
Ofwat has streamlined the process of applying for a water retail self-supply licence, to make it easier for business customers wishing to take the route.
The English water retail market – the largest of its kind in the world – has now been open for 12 months. Utility Week asks major market players how the first year has gone.
Utility Week rounds up some of the new entrants to the English non-household water retail market, and looks at how they plan to differentiate themselves.