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Latest in PCC

Welsh Water added to leakage probe
Ofwat has launched an investigation into Welsh Water's reporting of leakage rates and per capita consumption (PCC). The company alerted the regulator to issues it identified with its own performance calculations. This is the second company this week to face investigation after Ofwat raised concerns over South West's leakage and PCC calculations.
News
Defra sets targets for PCC, nitrates and phosphorous
A water demand reduction target of 20% per capita below 2018 levels has been formally set as part of environmental targets confirmed by government and laid in the House of Lords. There are also fresh targets around nitrogen, phosphorous and sediment pollution. Defra will publish its approach to how these targets as well as ambitions for biodiversity, air and land will be achieved including interim targets for the coming years.
News
Heatwave sees ‘ferocious’ demand for water
Affinity Water has seen daily water demand in its supply areas jump by more than a quarter when compared to usual levels as a result of this week’s record-breaking heatwave. Speaking to Utility Week on the back of the company's recently released financial results for 2021/22, Affinity’s interim chief executive Stuart Ledger said his teams had been working hard to replenish supplies overnight to meet the “ferocious” demand, despite making advance preparations for the extreme weather.  
News
Sidelining smart meters in PR24 would be ‘missed opportunity’
Not including smart water meters in PR24 business plans would represent a “missed opportunity” to reduce consumption and leakage, according to Arqiva. Peter Baker, director of smart utilities networks at the telecommunications company, said smart meters have already been shown to be effective at identifying leaks and encouraging consumers to lower their water usage, adding: "It doesn’t all have to be policy and mandates – the cost and consumption benefits are clear to be seen.”
News
Affinity launches TV campaign on leakage
Affinity Water has begun a television, radio and social media campaign to inform its customers of the work it does to find and fix leaks ahead of ramping up its water efficiency messaging. The company said its research had shown leakage rates were putting customers off from saving water.
News
Affinity SOS campaign saves one billion litres of water
Affinity Water is celebrating the success of its SOS: Save Our Streams water efficiency campaign, which last summer helped people save one billion litres of water during July and August. The company has stringent targets to reduce consumption by 12.5% during 2020-25.
News
Yorkshire shares stark images to encourage water efficiency
Yorkshire has created stark images of the effects of water shortages on its reservoirs to illustrate how the region will be affected in the next 25 years if action is not taken. It comes as results from a Water UK survey showed looming water shortages were a concern for just 41 per cent of respondents.
News
SES reports missing targets during lockdown
SES Water has reported missing its target to lower per capita consumption (PCC) due to “soaring” use in lockdown. However, leakage targets were met and efforts to increase communications with its vulnerable billpayers led to 90 per cent feeling supported.
News
Do Defra’s efficiency measures go far enough?
The highly anticipated news that Defra was introducing mandatory water efficiency labels was universally welcomed by the water industry, but what will it actually achieve? Utility Week speaks to the sector about the decision not to be equally ambitious on building regulations.
Analysis
Kitchen sink cameras reveal hidden water habits
CCW peered into people's kitchen sinks to reveal how families actually used water over a week compared to how they thought they used it. The participants were shocked to see how much water they wasted and evidence of pouring fats down the drains.
News
Real-time data essential to meet PCC targets
With tough targets to lower PCC during AMP7, water companies will need innovative approaches to encourage customers to reduce water usage while still providing the service they expect. Panellists of a Utility Week webinar discussed how nudge theory, the internet of things and environmental concerns can be used to influence people to use less.
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