Around 60 per cent of the complaints about Water Plus from non-household water customers relate to a wholesaler, chief executive Andy Hughes has insisted.
News
Water Customer Conference
Latest in Water Customer Conference
Bristol Water has become the first water company to publish a social contract, through which it aims to help society resolve some of the big issues facing it.
News
Customer satisfaction in the water industry will not be achieved by simply “providing a largely invisible public service," Ofwat’s senior director of corporate communications has warned.
News
Utility Week's Water Customer Conference will be held in Birmingham on Wednesday 16 January. CCWater's chair Alan Lovell and the watchdog's deputy chief executive Phil Marshall will be among the speakers.
News
