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Thames Water's head of smart metering talks about the trials, tribulations and many benefits the company has seen since it began the UK's first major smart water meter rollout
Thames Water is the first company in the country to undertake a mass rollout of smart water meters and has reached half a million installations. The firm said the programme has led to a reduction in leakage and greater consumer engagement with water efficiency.
How does a smart water network help cut leakage by 25 per cent and consumption by 18 per cent? And do customers really need their meter read 24 times a day? Ruth Williams looks at how the water sector can avoid the pitfalls of the energy smart meter rollout and whether you can have too much data.

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