The incoming changes to water wholesale tariffs from April will bring surprises, says Castle Water's chief executive John Reynolds. He examines the breakdown of the charges and the disparity between them .
The first switching service for water companies is being launched in January. Its co-founder told Utility Weekly it will give SME customers the opportunity to compare prices from all retailers as well as ensuring they are paying the correct amount with a data check service.
"We know that many customers are put off switching to a meter for fear that they might get a nasty surprise and end up paying more because of their consumption"