Making progress on big issues such as carbon reduction requires water and energy companies to engage their own people and empower them to drive change, according to a National Grid director.
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The winners of the this year’s Water Industry Awards have now been unveiled, recognising the best and brightest projects and people the industry has to offer.
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Moving from a paper-based system to a digital-based field service approach brings a plethora of benefits for companies, their workforces and their customers. It gives an opportunity to manage workloads in an efficient and safe manner, allows customers to keep tabs on appointment times and check the progress of their enquiry. But how do you get it right?
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"For the long-term, outsourcing requires a strategic decision on whether to ever build the capability in house or always rely on external partners"
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