Utility Week Intelligence Introduces Vyntelligence

13 May 2024

Utility Week Intelligence Introduces Vyntelligence

Feeling the need for speed when it comes to comes to services in the field? Utility Week meets Vyntelligence, which uses snappy AI-powered video notes to assist your teams as they capture data.

Who are you?

Trusted by 80% of top UK utilities, Vyntelligence uses game-changing video and AI-first technology to deliver strong outcomes for its clients – such as 85% faster installs, 50% more accurate quotes, and 90% faster issue resolutions. We bring innovative and transformative solutions to organisations with large field workforces.

What do you do?

Vyntelligence enables users to capture information simply and quickly from the field (surveys, inspections, issues) as short video data. AI scrutinises this data to predict next best actions, flagging potential risks early. Unnecessary site visits and unplanned works are eliminated with faster quotes, installs and resolution from Vyn SmartVideoNotes.

Give us your elevator pitch.

The biggest challenges facing utilities today are ensuring the quality and safety of their operations, meeting capex targets, and addressing shortages of skilled labour and expert resources. At the same time, customers rightly expect utilities to provide efficient customer service, with prompt responses to any issues. At Vyntelligence, we empower utilities, telecoms and green energy companies to address all of these challenges simply by using our pioneering video and AI-powered technology.

Our Vyn SmartVideoNotes allow a customer to carry out a guided survey of their property, a contractor to do a self-audit on an installation, or an inspector to remotely assess a whole series of jobs that have been completed in multiple locations without having to travel. All this can be achieved with just the user’s mobile phone and minimal assistance – gathering the right data at the right time to drive timely outcomes.

The AI comes into play once the videos are uploaded for review. It scrutinises the voice and video data alongside machine learning models to highlight any serious issues – helping organisations focus and make the most of scarce resources.

We are proud to partner with the likes of EDP, Suez, SSE Airtricity, Wales & West Utilities, Cadent Gas, Northumbrian Water, Dŵr Cymru Welsh Water, Severn Trent Water, UKPN and Openreach.

Over the last 10 years of deployments in more than 20 countries, as a category creator, we have systematically reduced friction points (technical, operational and business) to create simplicity of use and speed of change.

I want to know more. Where should I start?

This bit’s easy – drop us a line! Or chat with any of our customers who will illustrate the difference Vyntelligence has made in their organisations. If you’re looking to accelerate infrastructure deployment and improve response times, we can have you up and running in as little as three to six weeks. Say: [email protected] or visit: www.vyntelligence.com

Download our e-book by filling out the form.