Vital Energi managing director Mike Cooke sheds light on the next phase of a £45 million pound low-carbon heat network in Leeds fuelled by the city’s waste.
Editor's picks
The energy revolution is underway. Top-down, linear energy systems are becoming relics of a bygone age. In their place, we’re seeing dynamic bi-directional flows of energy, a proliferation of decentralised assets, and the beginnings of a future energy system that – if it is to be clean, reliable and resilient – must put people at its centre.
Comment
Emma Weisbord of international consultancy Royal HaskoningDHV lays out both the need for an ecosystem of collaborators and an array of new technologies to upgrade the UK’s ageing water network, and highlights the example set by Dutch wastewater innovators.
Comment
With calls for energy efficiency reaching fever pitch, Ian Hutchcroft examines why the UK needs to rethink retrofit, what lessons can be taken from Dutch standard and funding approach 'Energiesprong', and how the utilities sector can play a central role in making it work.
Comment
Research
Great customer service is about much more than a well-run contact centre and quick call pick-up times. Our latest Utility Week Intelligence Research report looks at the impact an engaged workforce has on customer satisfaction and why engagement begins before an employee starts work – and continues when they’ve left.
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A landmark report from Utility Week examines if utilities can reconcile the seemingly irreconcilable: sustainability, unprecedented levels of investment in infrastructure, and protection of consumers at a time when many are struggling. Read it to learn what many of the industry’s leading minds think about company ownership, energy markets, affordability and societal responsibility, future investment, and energy markets.
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Looking beyond completion of the implementation programme for market-wide half-hourly settlement, Utility Week asks industry leaders how significantly they believe it will change the energy market. What is its role in the net zero transition, will it support business model innovation and what risks accompany the opportunities it offers? Find out what they say in our report.
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Insights
Our recent webinar with Radius Systems explored the resilience of pipe networks as AMP8 looms. Here’s five things we learnt from our panel of industry experts.
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Energy flexibility markets are maturing, but limitations in the availability, quality and accessibility of data are still raising barriers between market participants and the full scale of their ambition. This report created by Utility Week in association with SSEN Distribution offers frank insight into the data frustrations and expectations of flexibility market stakeholders.
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Why are water companies keen to leapfrog into the digital age with transformations to customer service? Utility Week explores the drivers, from efficiency and financial resilience to climate change resources management.
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Webinars
How will water companies leverage new risk sharing, digital collaboration and data management models with key contractors to support delivery of ambitious AMP8 goals? Hear direct from leaders at Pennon, United Utilities and Northumbrian Water
Webinars
Energy flexibility is a critical enabler for the transition to net zero – but as the industry works hard to get the building blocks in place, customers remain the missing piece.
Webinars
Join our webinar to hear from the head of future networks at SSE and innovation experts at UK Power Networks and SSEN about robotics projects in the power sector and what the future holds for robots that repair networks.
Webinars
UW Explains
Mobile phone companies are in the process of shutting down 3G services and utilities using 3G for communications with equipment could be adversely affected. Private LTE networks provide a secure, robust alternative that’s good for the long-term. Westermo explains more in a new report.
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Remote monitoring of cable defects using AI can help engineers predict failure before it happens at substations and other installations. Read our report to find out how.
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Utilities are increasingly reliant on cloud computing to manage growing networks of connected devices but using third parties for the power and performance of the cloud also presents security risks. We explain what you can do to protect your organisation.
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Case studies
Yü Energy is a specialist business energy provider providing utilities to over 30,000 businesses. Yü is now using paper-based communications from CFH to meet legislative requirements and offer communication choices to clients in an increasingly digital world.
Case studies
Learn more about innovations in robotics at our forthcoming webinar with ULC.
Case studies
Utilities looking to secure operational technology should start by understanding what they have out there, cutting out vulnerabilities, and automating the approach to risk.
Case studies
In Association With...
Utility Week Introduces Rimini Street, a Nasdaq-listed enterprise software company that is helping utilities get control of their IT as AMP8 approaches.
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Many utility companies across Europe already rely on accurate and reliable weather forecasts to help overcome daily planning and operational challenges. According to a global study of utility executives by Accenture
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Water companies use a range of smart technology to augment the UK’s aging infrastructure – and data now informs everything from asset management to Net-Zero strategy. It’s also critical currency in demonstrating progress to customers, regulators, and the media.
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