Water companies claimed to owe £163m in damages for sewage discharges

Water companies have been accused of abusing their monopoly position to overcharge customers by failing to provide the quality of service for which they were paid.  Fideres, a consultancy specialising in the investigation of corporate wrongdoing, suggested water companies in England and Wales may owe consumers £163 million in damages for sewage spillages over the last six years. The firm said they may have also overcharged customers by £1.1 billion for sewage removal services they did not provide.  

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