You have to push to get ‘customer pull’

There are three major government programmes now falling into place: smart metering; the Green Deal; and Midata. These will be well known to readers of this magazine - in the case of smart meters, it will seem to some as if some have spent their entire careers with that possibility tantalisingly just over the horizon. But ask any of your neighbours if they know or understand these initiatives and you are likely to get blank looks.

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