UK energy suppliers still have 20 years of Feed In Tariff administration ahead. JulesFIT is the online solution for FIT administration enabling energy supplier's back office efficiency and customer self-service.
Customer satisfaction scores for utilities are at their lowest level for eight years but companies that find ways of engaging their workforce more effectively may climb the rankings before others, as industry experts explain.
Effective investment in infrastructure requires the ability to learn from the past, have a clairvoyant-like view of the future, and adopt radical new approaches to delivery. Utility Week looks at how a crucial pipeline scheme was simultaneously expedited and future proofed by Thames Water.
As energy networks grapple with the challenges of climate change and a clamour for distributed energy connections, reliability and resilience are under pressure. Utility Week’s recent webinar explored how investment in spur protection could help the industry respond effectively.
Can utilities overcome the challenges posed by mounting digital complexity as they race to build the smart infrastructure of the future? Industry experts share their views ahead of appearances at Utility Week Live in May.
The concept of energy flexibility is making headway as industry and consumers become attuned to its potential. But we’re still a long way from business as usual use of it for delivering day to day system and user benefits. Ahead of presentations at Utility Week Live in May, industry speakers talk about the steps needed to make flexibility hit the mainstream.
Sewage discharges have been a contentious topic for the water sector for years with the rollout of event duration monitoring laying bare the number of times overflows discharge. So far this has prompted yet more public and political outrage but according to Thames Water’s sustainability director Richard Aylard these uncomfortable conversations are essential if the sector ever wants to “bust the myths of sewage dumping”.
The Utility Week Awards 2022 Review showcases the winners and finalists across all 13 categories, along with comments from Greg Jackson, chief executive of Utility of the Year, Octopus Energy, and our Industry Champion Jonson Cox.
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