Case studies

Detailing how to achieve best practice in UK utilities, these case studies are brought to you by Utility Week in association with the Utility Week Awards and other selected partners

Editor's picks

UK energy suppliers still have 20 years of Feed In Tariff administration ahead. JulesFIT is the online solution for FIT administration enabling energy supplier's back office efficiency and customer self-service.
Case studies

Latest in Case studies

Utilities looking to secure operational technology should start by understanding what they have out there, cutting out vulnerabilities, and automating the approach to risk.
Case studies
Customer satisfaction scores for utilities are at their lowest level for eight years but companies that find ways of engaging their workforce more effectively may climb the rankings before others, as industry experts explain.
Case studies
Effective investment in infrastructure requires the ability to learn from the past, have a clairvoyant-like view of the future, and adopt radical new approaches to delivery. Utility Week looks at how a crucial pipeline scheme was simultaneously expedited and future proofed by Thames Water.
Case studies
As energy networks grapple with the challenges of climate change and a clamour for distributed energy connections, reliability and resilience are under pressure. Utility Week’s recent webinar explored how investment in spur protection could help the industry respond effectively.
Case studies
Can utilities overcome the challenges posed by mounting digital complexity as they race to build the smart infrastructure of the future? Industry experts share their views ahead of appearances at Utility Week Live in May.
Case studies
The concept of energy flexibility is making headway as industry and consumers become attuned to its potential. But we’re still a long way from business as usual use of it for delivering day to day system and user benefits. Ahead of presentations at Utility Week Live in May, industry speakers talk about the steps needed to make flexibility hit the mainstream.
Case studies
Sewage discharges have been a contentious topic for the water sector for years with the rollout of event duration monitoring laying bare the number of times overflows discharge. So far this has prompted yet more public and political outrage but according to Thames Water’s sustainability director Richard Aylard these uncomfortable conversations are essential if the sector ever wants to “bust the myths of sewage dumping”.
Case studies
The stormwater overflows scandal has forced water companies to rethink drainage and wastewater management, but what options and innovations are available and when might they be delivered?
Case studies
The Utility Week Awards 2022 Review showcases the winners and finalists across all 13 categories, along with comments from Greg Jackson, chief executive of Utility of the Year, Octopus Energy, and our Industry Champion Jonson Cox.
Case studies
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