Featured Event

Upcoming Events


Utility Week Health, Safety & Wellbeing Conference

Birmingham Conference and Events Centre

The 2019 Utility Week Health, Safety and Wellbeing Conference is the only event dedicated to the whole utility sector. It brings together leading health, safety and wellbeing experts and professionals to share their latest thoughts, learnings and examples of best practice from within the industry.

WWT Drinking Water Quality Conference 2019


It is the UK s only dedicated event for drinking water professionals seeking advice, inspiration and unrivalled networking opportunities, and a must-attend event for all those working in water quality. The 2019 WWT Drinking Water Quality Conference will assess funding priorities for AMP7, look at what s next for pesticide management following the metaldehyde ban, and explore opportunities to raise customer awareness in tackling lead. It will demonstrate best practice catchment management, new treatment processes and technologies, and assess the impact of climate change on the drinking water industry.

A Utility Week webinar: Improving digital experiences for vulnerable customers


11am (GMT), 28th November 2019

Learn how to harness digital technology to deliver a positive experience to priority groups.  

Whilst companies are shifting more and more services online and finding new ways for customers to self-serve, aiding vulnerable customers with additional needs has typically been an afterthought of digital transformation, and customer experience can vary greatly.

This webinar will help utility companies to harness digital technology to deliver a positive experience to priority groups. Digital customer experience agency Mando will share their learnings from their new report Making Digital Simple For Everyone: Improving experiences for vulnerable customers. Including:

  • The importance of accurate data for priority services customers
  • Sharing data on customers eligible for priority services
  • How personalisation can highlight support services
  • How new channels can benefit priority customers
  • How we can design simpler experiences that are accessible to everyone.

In the webinar we will also hear from:

United Utilities on their experience of a priority services data sharing pilot set up with Electricity North West, – what made it successful and what were the challenges.

Register now for this unique webinar today


WWT Water Industry Innovation Conference 2019


The 2019 WWT Water Industry Innovation Conference will bring the industry together to share best practice, align stakeholders and tackle risk-aversity, while maintaining a degree of coordination across the industry. It is the UK’s most established conference for innovation professionals focused on embracing cultural transformation and game-changing technology in water. Through interactive working groups, live audience polling and inspirational case studies, find out how your organisation can drive a disruptive level of innovation through new tech and behaviour change.

Utility Week Awards 2019

Grosvenor House Hotel, London

Each year the industry gathers together to reveal the impressive range of initiatives, projects and accolades deserving recognition as shining examples of the best of the best

The Utility Week Awards 2019 are now OPEN for entries and you have until the 6thSeptember to enter one or more of our 15 categories.


Utility Week Customer Summit

99 City Road, Inmarsat Conference Centre, London

With customers at the heart of the utility industry’s rapid and disruptive transformation, the future success of energy and water companies alike depends on their ability to successfully combine robust service provision with innovative ways to connect with customers. The 2020 Utility Week Customer Summit provides the only dedicated meeting place for forward-thinking customer professionals across the UK’s utilities.

WWT Wastewater Conference & Exhibition

National Conference Centre, Birmingham

WWT’s Wastewater 2020 is the largest single-day showcase of wastewater-specific case studies, innovation and thought-leadership under one roof. It features every UK WASC and three dedicated streams running in parallel: infrastructure & networks, treatment and bioresources. Through inspirational case studies, live audience polling and an innovation zone filled with ideas and solutions to the biggest wastewater challenges, find out how your organisation can drive a disruptive level of innovation in wastewater in AMP7.


Future Networks Conference 2020


Decarbonisation. The watchword for the energy sector for the last few years, but one that is driving the agenda and business plans forward for the UK’s energy networks. This renewed carbon-free vigour is a significant jump up from the 20% of 1990 levels previously targeted at the same point.

The 2020 Future Networks Conference returns at a crucial point, responding to this unparalleled confluence of price control planning and climate change actions.

Join CEOs, COOs, directors, heads and managers responsible for networks, regulation, strategy and more, to set out how Net Zero will be addressed within the imminent RIIO2 constraints. The conference will set out what flexibility options can be deployed where and who will be paying for them.

Future of Heat 2020


To meet the UK net zero carbon target by 2050, real progress to decarbonise heat across the UK needs to start happening now. As we move into a decade of disruption, it is a crucial time to set out what the next steps are on the route towards low carbon heat across the UK.

Back by popular demand, Network’s second Future of Heat Conference addresses how the industry, in collaboration with all stakeholders, can drive real progress in decarbonising heat across the UK.

The event will feature expert speakers to outline the direction of travel and to define what next practical steps you need to take over the next decade to drive real, measurable progress.

We look forward to meeting you in Birmingham for what promises to be an insightful day of networking and knowledge exchange.

Utility Week Cyber Security & Resilience Conference 2020

Cavendish Conference Centre, London

Building on its successful launch in 2019, the 2020 Utility Week Cyber Security and Resilience Conference equips IS, risk, resilience, security and OT leaders with the insight to prepare and protect infrastructure, services and customers from growing cyber threats.


WWT Smart Water 2020 Conference


Optimising existing assets, tackling leakage, enhancing wastewater networks, maximising the value of data and engaging customers are consistent challenges and all rely on smart technology to reduce costs and mitigate risk. Building on the success of the past four years, the 5th WWT Smart Water 2020 Conference will give you the opportunity to keep up-to-date with the smart innovation successes of your peers and will showcase cutting-edge case studies, essential regulatory updates and brand new smart technology from across Europe.


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