The Utility Week customer care team are available Monday – Friday, 9am – 5pm, to help with your queries and questions. If you are unable to access articles or content on the site, you’ll need to first register your details and you can then take advantage of a free 7-day myUtilityWeek trial, or go straight ahead and confirm your Utility Week Membership subscription.

Customer support team

Jo Nikiforov, Subscription Account Manager

01342 332077

I'm the first port of call for all subscription enquiries, including pricing and invoice options, plus free trial questions and support. I can also assist with corporate subscriptions, and setting up trials and new subscriptions.

Hannah Payne, Membership Account Manager

01342 332021

I'm here to help with your subscription enquiries, including renewals, adding users into your account, missing magazines (Utility Week Magazine) plus those times when you need some assistance with your personalisation options, or when you're setting up new accounts or free subscription trials.

Peter Bissell, Membership Manager

01342 332057

I'm the correct contact to discuss potential group or subscription opportunities with, or should you need some assistance when joining Utility Week as a Member. Plus general questions on Utility Week, including Utility Week Conferences.

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