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Utilities suppliers are in uncharted territory with new disruptive competitors, ever-increasing customer expectations, an ageing population, disruptive technology, and the drive towards sustainability, all putting pressure on the sector. This webinar explores how utilities can use artificial intelligence (AI) to drive personalisation.
Webinars
A webinar exploring how the pandemic has forced most companies across sectors to adopt different ways of working in order to maintain their services and operations.
Webinars
Is it practical to protect every consumer in the energy transition? Should more policy costs be loaded onto gas bills? These, and other questions around a just transition, will be discussed by our expert panel, featuring senior figures from Bulb, UKPN and the former director of clean growth at BEIS. Register to watch for free.
Webinars
A webinar to explore the building blocks required for smart, customer-centric field operations in the UK utilities industry, including discussion of ideal operating models, necessary skill sets and the role of digital transformation.
Webinars
With exactly a year to go until the COP26 climate change conference in Glasgow, the pressure is on for the UK to position itself as a global leader in decarbonisation. But how – and what role will utilities have to play? Regina Finn, Laura Sandys and Lawrence Slade will be among the experts discussing this topic.
Webinars
A webinar to explore the role of digital channels in delivering sensitive and empathetic service to customers, especially in a context of increasing consumer vulnerability and hardship
Webinars
In our latest #AskUsAnything show a panel of innovation experts will discuss the obstacles to change for the utilities sector and whether the pandemic has reinforced or challenged a risk averse culture across the industry. Senior figures from Cadent, Northumbrian Water and UKPN will be taking part.
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