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The latest electricity switching figures – the first covering the coronavirus lockdown – show a 4.3 per cent year-on-year drop for March. See a full breakdown of the switching activity via supplier type.
4 years ago
The national newspapers have carried reports that private equity is running the rule over Centrica, that some energy suppliers are still taking action against consumers unable to pay their bills and that EDF is about to submit its Sizewell C planning application.
Thames Water has announced Severn Trent’s Sarah Bentley as its new chief executive – almost a year after Steve Robertson left the role. Bentley, who is currently chief customer officer at Severn Trent, will start in the autumn on an annual salary of £750,000 – an increase from her predecessor’s £610,000 basic salary in 2018/19.
In the first of what we hope will be many nominations from the sector, we celebrate the ingenuity in the face of adversity of two UK Power Networks (UKPN) employees, who developed and rapidly rolled out a way of helping customers cope under lockdown.
How are energy retailers - already facing significant headwinds - ensuring they survive the impacts of coronavirus? And, what are they doing to protect their most vulnerable customers? Our panel of experts, including Good Energy's Juliet Davenport, Audrey Gallacher of Energy UK and Octopus' Greg Jackson - discussed these issues in our latest webinar, now available on-demand.
Date: 24/04/2020 11:00 am
Even before the coronavirus, understanding which of their customers would come under the broad umbrella of “vulnerable” was a key challenge for utilities companies. Here data specialist Mike Fox looks at ways companies can use their own data to search out difficult-to-identify vulnerabilities.