Business Stream has won the contract to supply water and wastewater services to Southampton airport in the newly opened English water market, and renewed its existing contracts with Glasgow and Aberdeen airports.
“Competition in the non-domestic retail market is increasing rapidly, encouraging us as a business to continually improve the service we provide to our customers,” said James Cardwell-Moore, commercial director at Business Stream.
“We’re delighted that both Glasgow and Aberdeen international airports will be continuing their partnership with us and they’ll now be joined by Southampton,” he added.
The contract with Glasgow Airport, which is incorporated by AGS Airports, will also see the installation of automated meter readings to track consumption, as well as leak detection surveys to help reduce usage.
“Business Stream’s services and account management support allow us to manage the airports’ water systems smoothly and efficiently,” said Business Stream’s head of procurement, Maureen Jamieson. “As an organisation committed to reducing our impact on the environment, we’re also taking advantage of their technology and expertise to identify and manage opportunities for cutting water use,” she continued.
Business Stream is the largest operator in the Scottish non-domestic water marker. Its most recent profit before tax was £21.8 million. It expanded its operation in April 2017 when it began competing in the new £2.5 billion English water market.
A total of 36,301 supply points have switched water retailer since the English market for non-domestic customers opened on April 1. This represents just 1.4 per cent of the 2.6 million supply points that make up the market.