Business Stream has signed a three-year contract worth £10 million to provide retail water services to more than 300 of Veolia’s sites in England, including its sites at Luton Airport.
Resource management company, Veolia, formed a separate partnership with Business Stream ahead of the English retail water market opening in April last year to provide an “end-to-end, customer focused”, resource management service.
The companies said the £10 million contract is expected to help more than 300 water and energy users reduce their consumption and waste, manage risk, increase sustainability, reduce costs and “recover the maximum value from their waste streams”.
Jo Dow, chief executive of Business Stream, said: “We are absolutely delighted to have secured this contract. Our partnership with Veolia is enabling us to enhance our offering to customers and we are now looking forward to building on our relationship by providing retail water services to Veolia’s sites. We will be working with them to deliver savings and to generate water efficiencies across their English estate.”
John Abraham, Veolia’s chief operating officer for UK municipal water and Ireland, added: “Our partnership with Business Stream has provided insight into the retailer’s level of expertise and its passion for delivering a first-class customer experience so it was the obvious choice for us. Our combined experience aims to provide the expertise to make resource management easier, leaving our customers free to focus on their day-to-day business. We’re very happy to be working with Business Stream whilst simultaneously building on our joint offering to customers.”
The water retailer said its customers have saved more than £160 million on water bills since the non-domestic market opened to competition in Scotland in 2008.
Business Stream expanded its operation when the English water market opened in April 2017 and increased its foothold in the English market when it acquired the non-household customer base of Southern Water.
Earlier this month, the company secured a three-year contract extension to supply water and wastewater services to Fettes College in Edinburgh.