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Ofgem “needs to up its game” and become “more proactive” in protecting energy customers, Business,
6 years ago
The number of customers switching supplier has risen by 14 per cent, according to the latest figures from Energy UK.
The government has set a ‘dangerous precedent’ by preventing suppliers from being able to appeal to the competition authority against Ofgem’s rulings on price cap levels, Energy UK has warned.
The customer service processes of small energy supplier Iresa are now under investigation by Ofgem.
It looks like energy companies’ calculations must firmly shift to when and not if an
Centrica has launched British Gas Lite, a low-cost online electricity service for small and medium-sized enterprises (SMEs).
Ofgem says ministers should “reconsider” the responsibility of energy suppliers for rolling out energy efficiency measures as part of the Energy Companies Obligation (ECO).
Citizen’s Advice is calling for tighter checks on small suppliers following the collapse of Future Energy last month.
MPs have branded as “feeble” the energy sector’s response to the threat of a price
Ofgem has decided to press ahead with plans to bring in changes to switching arrangements
Energy UK have launched a commission for vulnerable customers today following their ongoing initiative to ensure that all suppliers are meeting the needs of customers.
Brook Green Supply, a gas and electricity supplier for British businesses, plans to triple its customer portfolio this year.
One in five UK consumers would prioritise owning a smart meter over any other smart
Renewable energy continues to receive high support from UK households, with 79 per cent backing it, according to the UK government's energy and climate change public attitudes tracker (PAT).
More than four million households will see their energy bills rise by around £57 a year after Ofgem announced it was hiking the safeguard tariff – a price cap aimed at protecting vulnerable and pre-payment customers.
Co-op Energy has become the first big-name supplier to scrap its standard variable tariff (SVT)
Industry experts came together at the Energy Customer Conference to discuss what companies, regulators and the government must do to meet the challenges facing the sector. Clare Ruel reports.
The search for an energy supply company “offering fairer bills for Londoners”, has moved a
Ofgem’s regulation of small suppliers has come under scrutiny following the news last week that