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Energy price cap champion Martin Cave has been appointed chair of Ofgem, according to media reports.
6 years ago
"Only with a transformation to smart energy and smart meters will the UK be able to have a reliable and sustainable energy system"
Utilities providers must do more to help consumers, with over a quarter (26 per cent)
The government has awarded £8.8 million of funding to help small and medium enterprises (SMEs)
Eon has announced it is increasing its standard variable tariff (SVT) electricity and gas prices,
Just seven per cent of those classified as fuel poor struggle both financially and find
The number of energy customers forced to install prepayment meters has risen for the first
Although switching volumes are healthy, underlying information about who is switching shows longstanding industry challenges
First Utility has announced it is raising its prices by an average of 5.9 per
Ofgem has proposed a series of tweaks to the supplier of last resort arrangements, as
Energy UK said 493,912 customers switched supplier last month, a 13 per cent increase compared to May 2017.
Findings from a new disrupting utilities survey by consultants PwC, which looked at UK consumer attitudes to smart technology, indicate the growing market could be increasingly lucrative for energy suppliers.
The regulator said its research indicates that many consumers are deterred from switching because of fears that something could go wrong, especially if they have experienced a problem before.
Lower prices, clear communication and “green” credentials are among the key issues impacting consumer trust in UK energy providers, according to new research.
Ofgem has rejected a series of proposals which sought to rectify an ongoing problem over the allocation of unidentified gas.
The regulator will consider potential reforms for supply market entry and exit as well as ongoing monitoring and engagement.
The supplier has blamed the price hike on “substantial increases in the wholesale cost of gas and electricity”, which will see the typical annual bill increase to £923, up from £879 – a rise of £4 per month.
Gordon Boyd has been appointed chief financial officer designate of the new British energy supply and services company that Innogy SE and Scottish and Southern Energy plc (SSE) have agreed to form, subject to necessary shareholder and regulatory approvals.
The regulator has already outlined plans to reduce networks returns by around £5 billion over RIIO2. Citizens Advice says it should go even further and save consumers a total of £9.1 billion.
SSE will pay £1 million to Ofgem’s consumer redress fund after the energy company sent 580,000 pre-payment customers “inaccurate and misleading” information in their annual statements between 2014/2015.