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Small supplier Outfox the Market has been ranked bottom of Citizens Advice’s latest star ratings table, with all five bottom spots going to challenger brands.
5 years ago
Big six supplier SSE has been appointed by Ofgem to take on the 17,000 customers of failed supplier Brilliant Energy.
First Utility has become the latest challenger brand to raise its standard variable tariff (SVT) to the revised price cap level.
Energy regulator Ofgem has proposed to revoke a provisional order imposed on big six supplier Npower today (13 March).
Eon has reported a fall in profits from its UK retail arm after the supplier
Innogy is considering “alternative options” for its subsidiary Npower following the collapse of the planned merger with SSE’s retail arm in December.
More than 100,000 customers of Spark Energy, the supplier which was taken over by Ovo Energy in November last year, have been contacted by third parties in relation to unpaid debts.
Ofgem has issued URE Energy with a final order, meaning the supplier must pay more than £200,000 in renewables obligation (RO) payments by 31 March.
Challenger suppliers have topped the annual Uswitch.com customer satisfaction report as figures show a decline in overall satisfaction for the second year running.
Brilliant Energy has ceased trading just days after it was revealed to be in credit default, Ofgem announced today (11 March).
Research commissioned by consumer group Which? has found more than half of people are having issues with interoperability with their smart meter when they switch supplier.
Utility companies and trade bodies from across the industry have been marking International Women’s Day today (8 March).
More than a fifth of over 65-year-olds “rationed” their energy usage this winter due to financial pressure, research from Comparethemarket.com suggests.
The Data Communications Company (DCC) has announced it has signed a commercial agreement which paves the way for more than four million SMETS1 meters to be migrated onto its system from the end of September.
Outfox the Market has become the latest supplier to announce it is dropping prices, following other challenger suppliers.
Fresh retail energy market legislation may be on the cards before the next election as the result of a government review, details of which emerged yesterday (5 March).
Smart Energy GB says it intends to appeal a ruling by the Advertising Standards Authority (ASA) which bans a radio advert about smart meters “in its current form”.