Energy retail

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Cities across the UK should take a holistic approach when tackling the net-zero challenge, ensuring that fuel poor households are engaged in the transition, Eon Energy’s head of city energy transformation has stressed.
News
Today’s energy customers have a plethora of choice in energy tariffs and access to green technologies. Yet concerns have been raised about the prospect of some consumers being left behind, and a two-tier market emerging in which tech-savvy prosumers benefit from a smarter system while poorer customers miss out. Adam John reports.
Analysis
With the clock ticking towards the 2050 deadline for a net zero economy, the energy sector has a mammoth challenge ahead in facilitating the transition. Recently-appointed Energy UK chief executive Emma Pinchbeck tells Utility Week how she wants the sector to better communicate the benefits of the transition to the public, and how the government needs to step up its efforts on the smart meter rollout.
Interviews

Featured

Citizens Advice is pushing for the creation of an ‘essential services taskforce’ to simplify and improve the support received by vulnerable customers. In its ‘Getting support to those who need it’ report the consumer charity outlines a number of challenges faced by vulnerable customers, namely the complicated process of supplying multiple service providers with their relevant data.
News

Latest in Energy retail

Chargemaster is rolling out the country's first national EV charging infrastructure. Chief executive David Martell tells Karma Ockenden he has praise for electricity suppliers but DNOs could do more to help.
Opinion
Jim Hayward relates front line tales from Eon's early experience of rolling out smart meters.
Opinion
Industry standards and a new Central Charge database are being developed to ensure the Green Deal is well governed, as Laura Fosh explains.
Opinion
SSE customers paid on average 6.6 per cent less for their gas and electricity in the nine months to December the company said today. That was despite using 26.6 per cent less gas and 8.3 per cent less electricity year on year.
News
The Energy and Climate Change Committee has been taking evidence from the industry about the acute need to help fuel-poor households, especially those without a mains gas connection. Brendan Coyne heard what they had to say
News
David Porter, chief executive of the AEP and Utility Week's newly crowned Industry Champion of 2011, is on the brink of uniting the AEP, ERA and UKBCSE into a single organisation. He talks to Janet Wood.
News
The gas industry has warned Ofgem that its proposals for the immediate reform of the gas cash-out regime in an emergency could backfire and cost consumers more.
News
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