Energy retail

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Together Energy is to be expelled from the Balancing and Settlement Code (BSC) after failing to reduce its credit cover percentage. The Clydebank-based company, which trades on the BSC as ‘Eddingtn’, was listed as being in credit default on 4 January.
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In our first appointment round-up of 2022, former home secretary Amber Rudd has joined Centrica as a non-executive director. Meanwhile, Ovo’s corporate affairs director Simon Maine is leaving the company and Bulb’s head of industry operations has departed to launch a trade body for thermal storage.
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Ofgem proposals to spread out the costs of Last Resort Supply Payments to reduce short-term impact on energy bills are welcome but should not come at any price, an industry expert has stated. Andy Manning, principal economic regulation specialist at Citizens Advice, was speaking to Utility Week following the publication of a consultation on the plans.
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Rising living costs and the fallout from the pandemic are exercising utilities as they set about developing diversified approaches to dealing with different cohorts of customers in financial difficulty. In this Utility Week insight report we asked experts from water and energy to share their experiences and solutions.
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Ofgem has fast-tracked a proposed modification to the Uniform Network Code (UNC) that would introduce a new volumetric gas distribution charge for recovering the costs of Last Resort Supply Payments to gas suppliers. UNC797 was proposed by Corona Energy, which said apportioning the costs in relation to usage would limit the impact on fuel poor households.
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Boris Johnson has not ruled out further measures to help cash-strapped customers with their energy costs but dismissed cutting VAT on energy bills as a “blunt instrument”. At his Downing Street press conference on Tuesday evening (4 January), the prime minister said: “We need to help people who are in fuel poverty the most.”
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Latest in Energy retail

43 per cent of people are worries they can't afford their next fuel bill, according to a survey of 2,000 people by Citizens Advice. The charity is now handling 500 fuel-related problems each day and has urged consumers to check they are getting support they are entitled to from energy suppliers and government.
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Large energy retailers look set to follow smaller suppliers in passing on falls in wholesale costs after EDF Energy said it would cut gas prices by 5 per cent from 7 February.
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