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Utilita sees 800% jump in support credit payments
Prepayment meter (PPM) specialist energy supplier Utilita has told Utility Week that it has seen an almost 800% increase in the amount of additional support credit (ASC) it provides to customers over the past three years. Commenting on the stats Utilita’s non-executive chair Derek Lickorish said the data highlights that "households are running on empty, their financial resilience destroyed".
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South West Water’s £125m desalination plants delayed
South West Water’s £125 million plans to deliver two desalination plants have been pushed back to next year. Speaking to Utility Week, South West Water chief executive Susan Davy confirmed that the plants would not be delivered this year as previously slated. Davy was speaking after South West's parent company Pennon announced an 85% drop in half-year pre-tax profits.
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Gas networks to quit ENA
All five of Great Britain's gas networks are to leave trade body the Energy Networks Association (ENA) at the end of 2024, Utility Week can reveal. The ENA said that “in view of the changing energy policy landscape” the gas networks had reviewed their membership and concluded “their interests are best served by leaving” the umbrella organisation.
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Centrica in ‘fire and rehire’ court battle
GMB and Centrica are once again locked in a dispute over the latter’s major restructure plans, with the union claiming the energy company offered payments to thousands of engineers so they would accept worse terms and conditions. A hearing at Reading Employment Tribunal is on behalf of 3,000 British Gas engineers who GMB claims were offered inducements prior to the bitter fire and rehire dispute. 
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Weekend press: Hydrogen will ‘not play a major role’ in home heating
In our latest round-up of the weekend’s national news coverage, energy minister Lord Callanan has suggested the government is going cold on hydrogen for home heating, while one city council is planning to ban gas hobs and boilers in new homes from 2025. Elsewhere, Labour has denied claims it could further water down its flagship green prosperity plan and the boss of Rolls-Royce is expected to urge the government to throw its full weight behind British nuclear technology developed by the engineering giant.
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On the Move: Utility Warehouse; Ovo; Cadent; Centrica
In our latest round-up of industry appointments, Utility Warehouse brings in a new chief operating officer and Ovo’s acquisition of an EV charging app sees two new additions to its team. Elsewhere, gas network operator Cadent has unveiled the chair of its Customer Challenge Group, trade body the Carbon Capture Storage Association has also announced a new chair and Centrica makes two non-executive director appointments.
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Prosecution does not help the environment, regulator says
Environmental regulation in Wales came under fire from politicians at a select committee hearing where witnesses described a cultural aversion to enforcement at Natural Resources Wales. The organisation's CEO said prosecution indicated regulation had failed and did not benefit the environment.
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‘Thorough review’ of regulators’ duties planned
The government has revealed plans to hold a “thorough review” of economic regulators’ duties, including those of Ofgem and Ofwat, to ensure they remain fit for purpose. The Department for Business and Trade said the expansion of their duties over time has made it harder for regulators to manage priorities and trade-offs as tensions arise.
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Piclo unveils new flexibility platform
Flexibility services provider Piclo has unveiled a new platform which it says will be a “one stop shop for all electricity markets globally”. Piclo Max will be rolled out in the UK from next year and is designed to simplify and improve electricity market access for flexibility service providers.
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Government calls for shared multi-sector PSR
The government has announced it is exploring options to introduce a single, multi-sector Priority Service Register (PSR) to help vulnerable utility consumers. Under plans announced as part of the Chancellor’s Autumn Statement on Wednesday (22 November) energy, water and telecoms companies would share data so those most in need only need to disclose information about their vulnerability once, regardless of where they live.  
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Garfield: Gearing is not a sector-wide problem
Higher levels of company gearing are not a problem for the majority of the water sector, with Thames Water being “an outlier”, the chief executive of Severn Trent has said. Speaking on the back of the company’s interim results for the six months to 30 September, Liv Garfield described the bulk of private equity-backed water firms as ready to inject equity where required to fund the next asset management period (AMP8).
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October best month for smart installations in 2023
New data has revealed that more smart meters were installed in October than during any other month so far in 2023. October’s figures are 14% higher than September and just under 5% higher than October last year.
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