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Solarplicity was subject to over 1,000 investigations into customer complaints in 2018, the Energy Ombudsman has revealed.
5 years ago
Yorkshire Water said the improved situation means the company no longer needs to pursue drought permits to reduce compensation flows from the region’s reservoirs. However, it is continuing with drought permits for two rivers, the Wharfe and the Derwent.
The North West water supplier which serves seven million customers across the region, was ranked as the third most improved organisation.
Resilience Energy, a Virgin startup-backed company says it wants to provide energy self-sufficiency to homeowners and cut their electricity bills by up to 80 per cent.
All big six energy suppliers ended up in the bottom third of the Which? annual satisfaction survey.
Around 60 per cent of the complaints about Water Plus from non-household water customers relate to a wholesaler, chief executive Andy Hughes has insisted.
Severn Trent has completed a £1.4 million "unique flood alleviation" scheme in Gloucestershire using “innovative underground technology”.
Ofgem has discovered that Economy Energy "agreed the sale" of around 30,000 customers to E in December 2018.
Bristol Water has become the first water company to publish a social contract, through which it aims to help society resolve some of the big issues facing it.
EV charging company Swarco eVolt has announced a record year of growth in 2018.
Business energy provider Corona Energy has relocated to a new energy-efficient business space in Watford as well as undergoing a rebrand.
Water retailers have warned of the threat self-supply presents, as it effectively takes a customer out of the market.
Customer satisfaction in the water industry will not be achieved by simply “providing a largely invisible public service," Ofwat’s senior director of corporate communications has warned.
Challenger brand Igloo Energy is trialling a “smart technology” app to help reduce Tesla charging emissions by 20 per cent and make journeys “greener”.
Moving to the Edge: Whilst Cloud computing has been increasingly prevalent in the world of