Non-domestic water retail

MOSL calls for innovation fund to be inclusive of non-domestic sector

Innovation in the water sector should not overlook the role the non-household suppliers and customers can play. MOSL has urged the sector to include non-household usage, data and the stakeholders as it moves forward with the 2050 Water Innovation Strategy

21/09/2020

News

Simplifying the water retail market

Code changes in the water retail market previously took months to implement but during lockdown were rushed through in days. The extraordinary circumstances meant urgent changes were required to protect customers - all of which will now need to be gradually unpicked. In the second part of our focus on the water retail market, Utility Week speaks to MOSL’s chief executive Sarah McMath about reacting to Covid, increasing collaboration and tackling water efficiency.

15/09/2020

Interviews

Getting water retail flowing

The water retail market may still be in its infancy but has been dogged by problems from day one, with Covid-19 adding a new dimension to the challenges. In the first of a two-part feature on the non-domestic market in its fourth year, Utility Week talks to retailers about slowly-improving bilateral relations, getting better data and questioning self-governance.

11/09/2020

Analysis

Ambitious water efficiency targets needed to meet climate change commitments

Water cannot be excluded from energy and planning discussions if the UK is to meet its commitments to net zero, according to a new paper from the Westminster Sustainable Business Forum that recommends ambitious targets for consumption and calls for mandatory sustainable drainage and water labelling.

20/10/2020

News

Chalk stream commitments made in the South

Chalk streams health will be improved following promises by Affinity, Anglian, Southern and Thames Water to reduce abstraction and pollution to restore flows and health of these ecologically critical waterways

16/10/2020

News

Fletcher: Nature-based solutions should be default in PR24 plans

Rachel Fletcher chief executive at Ofwat told investors that the regulator hopes to see nature-based solutions as the go-to choice in PR24 business plans as well as a clear route for reaching carbon net-zero

14/10/2020

News

Thames names contractors to deliver £4bn investment

Thames has named the contract partners it will work with to deliver £4 billion of capital investment during AMP7 across London and the Thames Valley.

13/10/2020

News

Sustainability in a global pandemic: What role must water companies play?

Arthur Mitchell, engagement manager at PwC's Strategy& division, considers how water companies can support customers through this difficult time while balancing the sustainability impacts of increased consumption during lockdown.

12/10/2020

Comment

Water ‘centre of excellence’ due in Spring

Meeting the challenges of climate change, over population and PR19 will take innovation and collaboration both within and beyond the water sector. To realise this, a water "centre of excellence" has been conceived and will be launched in the spring.

05/10/2020

News

Welsh Water, Portsmouth and Wessex top the first C-MeX chart

The results of Ofwat's shadow year of customer experience evaluation show Welsh, Wessex and Portsmouth have been the strongest performance while Thames, Southern and Affinity ranked lowest.

30/09/2020

News

Pennon updates on Covid impact and plans for Viridor funds

Pennon, the parent company of South West and Bournemouth Water, has said it expects revenue for this financial year to take a £10 million hit from coronavirus. Options for deploying proceeds from the £4.2 billion sale of Viridor are still being weighed up and the company said it was considering market opportunities.

25/09/2020

News

On the move: Centrica, MOSL, Water Resources West

MOSL has appointed Wave CEO Lucy Darch to its board, while former LibDem minister for water Dan Rogerson has joined the Water Resources West group to oversee the development of its resilience plan. Elsewhere, Centrica CIO Belinda Finch has departed for Three UK.

22/09/2020

News

No English waterways free from chemical pollution

The Environment Agency and Defra have presented a bleak picture of the health of English waterways with no improvement in the past three years and upgraded testing showing chemicals present in all rivers.

17/09/2020

News

Fletcher raises ‘serious concerns’ to PAC

Following a scathing government report on the management of water supplies, Ofwat's chief executive has defended its approach to resilience, bills and investment

15/09/2020

News

Water sector needs greater ambition on reducing pollution

There needs to be “a big step forward” in the ambition of water companies to reduce pollution incidents and manage wastewater in response to growing public scrutiny, a senior figure at the Environment Agency has warned. 

15/09/2020

News

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