The coronavirus pandemic has exacerbated an already worrying situation for consumer debt level in the UK and the connected challenge for utilities of debt optimisation.
This new report from Utility Week in association with AI and Machine Learning specialist Inawisdom explores how a judicious application of these technologies can help energy and water companies overcome this troubling situation and support their customers better.
Download the report now to learn:
- About current trends in the scale of consumer debt and bill arrears in the UK
- The ways in which AI and Machine Learning can help with debt provision and prevention despite current uncertainty around consumer debt propensity
- How AI and Machine Learning can boost collections efficiency
- How Northumbrian Water has applied AI and Machine Learning to assist with debt optimisation
- …and more
Download the full report