Energy flexibility: Build it and they will come?

Event Date: 29/11/2023 11:00 am

Energy flexibility: Build it and they will come?

Energy flexibility is a critical enabler for the transition to net zero – but as the industry works hard to get the building blocks in place, customers remain the missing piece.

How can UK energy companies gain consumer trust, complete the smart meter rollout and deploy new technologies to drive behavioural change?

Catch up on the recording of the latest in our Energy Flexibility series, and hear four industry leaders set out their vision for engaging customers and making energy flexibility a reality.


  • How shifting consumer behaviours can incentivise consumers to engage in energy flexibility
  • How to remove barriers to entry and ensure vulnerable consumers are brought on the journey
  • How industry collaboration can increase consumer uptake

Confirmed speakers:

Catherine Winning, flexibility markets manager, SSEN


Alex Belsham-Harris, principal policy manager, energy retail markets policy, Citizens Advice



James Kerr, Power Responsive lead, ESO



Andy Sage – head of propositions and partnerships at E.on