Eon and NEA launch energy scheme to help vulnerable customers

People suffering from mental health issues, dementia learning difficulties and learning disability will benefit from the scheme which will help them to better manage their energy use and have warmer homes.

The Warm Minds scheme led by National Energy Action and supported by Eon, will be rolled out in seven areas across the East Midlands, North East, Yorkshire, Merseyside, South East and South Wales.

Eon corporate affairs director Fiona Stark said: “We work hard to ensure that we provide our vulnerable customers with additional help to manage their energy use and we’re pleased to be extending this support to the Warm Minds project.

“It’s really important that we identify anyone that may need that extra bit of help and we hope this project can make a real difference to peoples’ lives; making their energy experience as simple as possible, bringing peace of mind regarding their bills and ensuring they’re comfortable in their homes.”

Frontline support agency staff working with people living in cold or damp homes will be given energy advice training.

National Energy Action project manager Malcolm Dove said: “Mental health is negatively affected by fuel poverty and cold housing for any age group.

“Limiting the negative effects of fuel poverty and cold homes is important to health, both mental and physical and the Warm Minds project is reaching out to help organisations providing support services to those who may be more vulnerable and/or less able to achieve a warmer, damp free home they can afford to heat.”