Eon ordered to pay customers millions for bills delay

Eon is £6.8 million out of pocket after paying the lion’s share of an £8 million Ofgem compensation package for customers who suffered long delays receiving final bills when switching suppliers. Three domestic suppliers - Eon Next, Good Energy and Octopus Energy - have paid a total of £8 million for delaying or failing to make statutory compensation payments owed to energy customers.

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