Eon is looking to recruit more than 1,300 people into its retail business in a bid to improve its services and support customers through the cost of living crisis.
The company, which serves around 5.5 million customers through Eon Next, has vacancies for a variety of roles including “energy specialists” to support residential and small business customers, as well as “digi” roles designed to help consumers through its social channels.
Other roles being offered relate to customer acquisition, as well as specialists in areas such as prepayment and pay as you go.
The permanent roles are based in locations across the UK and are being offered on a full-time, part-time and job-share basis, and are either hybrid or home-based roles.
Ramona Vlasiu, chief operating officer at Eon Next, said: “We do things a little differently at Eon Next – our energy specialists are dedicated to caring for their own group of customers so they can get to know them better and do more to help them, which is all the more important in these challenging times.
“We would love to hear from people who are passionate about providing excellent service. Previous experience of the energy industry is not essential but the desire to care for our customers and help us continually improve our business is.”
Chris Norbury, chief people officer at Eon, said: “These roles provide a great opportunity for people to join our business and help us drive the energy transition towards a smarter and more sustainable future.
“We are proud to have been accredited as one of the UK’s Top 50 inclusive employers for the past six years in a row because we believe in creating a workplace where everyone feels respected and valued – a place where everyone is empowered to develop and thrive and to be the best they can.”
It comes as the company recently revealed that its chief executive, Michael Lewis, will be leaving the organisation after almost three decades.
Lewis, who took over Eon in 2017, will be appointed as chief executive of German-based energy company Uniper.
Eon has confirmed that Lewis will remain in post until his successor has been chosen.