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Water and energy utilities face a radical shake-up, as forces such as climate change and shifts in consumer behaviour drive them to find new and innovative ways of operating. Alongside this, new technologies are being brought into the mainstream. Companies can choose to either capitalise on the benefits of these or get left behind.

This report, produced at the request of the Utility Week and Wipro Technology and Innovation Council, explores the current views held by those responsible for innovation within UK utilities about their organisation’s ability to support the uptake of new technology and the processes needed to thrive in a digital future.

The scope of this report takes in opinion from a wide range of organisations operating in: energy networks, energy retail, water wholesale and water retail.

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