Chris Scoggins says he “looks forward to leading the organisation into the next stage”

The new chief executive of Market Operator Services Limited, Chris Scoggins, has taken up his role at the company today (12 June).

Scoggins was appointed on 8 May, to succeed former chief executive Ben Jeffs, who left MOSL on 1 June.

Scoggins has worked at board level for more than 15 years, including 12 years in chief executive roles and seven years in non-executive director roles. He has worked in a range of industries, both regulated and non-regulated, across Europe, USA, Asia and Australia.

He was previously chief executive of National Rail Enquiries – a private company owned by the train operating companies. During his time there, he led the company’s digital transformation, grew the business eight-fold to become the market-leader while reducing costs, and created a highly-trusted brand with 17 million customers. He then established a data services company to develop a market in rail data products, and grew it to serve over 1,000 clients.

Scoggins graduated from Cambridge University, and started his career in artificial intelligence before moving into management consultancy with PwC, where he became a financial services specialist. Most recently he has assisted several major organisations as an interim.

Commenting on his appointment as MOSL chief executive, he said: “I am delighted to be appointed chief executive of MOSL. I look forward to leading the organisation into the next stage following its success in launching the world’s largest water market.”

On the day he left, Jeffs wrote a letter to employees in which he outlined that 22,539 supply points switched water retailer in the first two months of the market.

“Two months into the new market, we have 35 water retailers competing to provide businesses with new tariffs and services. And we’ve seen 22,539 supply points switch – from businesses large and small – with many more to come. That’s great news,” he wrote.

However, he warned that these early signs of success are “no reason for complacency”. “We will need to continue to work with our members to ensure the market delivers for customers. MOSL has an important role in supporting the industry to do just that, which I know you will do with your usual commitment, passion and dedication.”

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