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Ofgem announces director reshuffle

…said: “I cannot think of a sector that is more exciting and rewarding to work within right now.” Also joining from government is Tim Jarvis who previously worked at the…

Call to tie renewables consents to community packages

…their blueprint is ‘not at all aligned’ with the 2050 target. Just 8% said their local plan is ‘mostly aligned’ with the net zero goal and only 26% said it…

Customer debt levels ‘worse in Covid’

Fewer water customers have fallen behind on bill payments during the cost of living crisis compared to during Covid-19, United Utilities (UU) has said. Although the number of people seeking…

CfD boost is ‘too little, too late’

…a major project pull put. But this is too little, too late.” Padelkar, a research associate at Aurora, said allocation round 5 of the CfD scheme should follow more closely…

Search for FSO chair begins

…2024. The FSO will take on all of the existing roles and responsibilities of the Electricity System Operator (ESO) currently owned by National Grid as well as the long-term forecasting…

More pylons and power lines needed to cut bills

…taking 7,600 cars off the road, according to research carried out for the briefing. And paying wind farms to switch off because the grid cannot cope with the power they…

Coutinho hails ‘key role’ for onshore wind as ban is axed

…are identified for wind farms will “ensure the whole community has a say, not just a small number of objectors”, the government has said. Highlighting that renewables are a “crucial…

Two-thirds of UK residents have experienced a power cut

…by comparison service UK Power set out to explore the impact of power cuts on consumers and specifically, how they impact different areas of the UK. In total 66% said

Ofgem to expand PPM ‘do not install’ remit

…have on the industry. For more inspiration on improving customer service, sign up for our webinar with Capita. And look out for Utility Week / ServiceNow’s forthcoming research report on…

EDF wins funding for smart tariff comparison tool

…tariff analysis and research initiative. Future Energy Associates meanwhile has been awarded almost £27,000 for its Bundled Business Led Tariffs project which aims to create a “dynamic marketplace for energy…

1,500 pumped hydro plants of storage needed, says Royal Society

The equivalent of 1,500 pumped hydro plants would be required to provide the minimum amount of storage to enable the UK’s transition to a wind and solar powered grid, the…

Octopus’ ‘free’ heat pump gets ‘ball rolling’ on market competition

Octopus Energy’s offer of “free” heat pumps indicates that there has been a shift with the market becoming more competitive, an industry expert has said. The supplier’s chief executive Greg…

Code of conduct to keep flexibility providers in check

…dispute resolution procedures. Natasha Mills, scheme administrator at Flex Assure, said: “Today we launched the HOMEflex Code of Conduct for Household or Microbusiness energy flexibility users. “With the publication of…

PR24: Welsh Water customers support bills hike

Welsh Water has proposed bill rises that 47% of customers would find difficult to pay, but are nevertheless supportive of. The company’s ambition to 2030 was laid out in its…

Thames ring-fences extra £500k for vulnerability support

…available tariffs, proactively identifies households needing help. It builds on research led by CCW which identified water poverty in households where water bills exceed 5% of total net income, once…

Government: No one should wait for hydrogen heating

…time in some locations”. The government has therefore confirmed that it will “continue its programme of hydrogen heating trials and wider research to assess feasibility”. It has also said that…

So Energy CEO steps down

…was the managing director of ESB Energy and former joint chief executive of Vattenfall’s retail business. In a post on LinkedIn, she said: “In a world of perpetual change, I’d…

DNOs launch ‘capacity visibility’ portals

…of projects within the connections queue currently go on to plug into the grid. A new report published by the Industrial Decarbonisation Research and Innovation Centre (IDRIC) concludes that “delays…

Heat pump grant applications soar

…just 414 applications made during this period. Speaking to Utility Week, director for growth & external affairs at the Heat Pump Federation Bean Beanland said he expects the recent surge…

Anglian customers ‘angry’ E. coli information was withheld

…was issued to 2,000 residents in the Horncastle area of Lincolnshire on 14 July. When the notice was issued, Anglian Water did not specify the reason for it. It was…