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Anglian named water company of the year
…awards as well as seeing its partnership with WaterAid and Nepal Water Supply Corporation recognised. United Utilities and Seven Trent also took home more than one award, while Wave was…
Government backs ‘urgent’ hydrogen pipeline construction
…overall rapid consenting approach”. The move comes amid growing concern that the UK is lagging behind other countries when it comes to hydrogen progress. Earlier this week, the Energy Networks…
WWU identifies sites for salt cavern storage of hydrogen
…existing WWU projects such as the HyLine Cymru hydrogen network proposal. SGN and National Gas are also likely to able to draw on the research. Hindle said: “This research will…
Thousands join £2bn claim against ‘unscrupulous’ brokers
…“hidden commissions” paid to energy brokers from retailers including British Gas, Eon and SSE. The claim is being led by law firm Harcus Parker. Founding partner Damon Parker said: “We’re…
Ofgem orders suppliers to declare broker fees
…can take disputes to the Energy Ombudsman. (Currently only micro businesses can take disputes to the Energy Ombudsman). Tim Jarvis, director of markets at Ofgem, said: “Businesses are no different…
Elexon: Why we should become the market facilitator
…of consumers to provide flexibility is critical, as illustrated by a stark fact from the Climate Change Committee’s research, which states that 62% of the actions required to achieve Net…
Networks back community payments over bill discounts
…said: “If there is anything that is going to move the dial, it will be spin-off and socioeconomic benefits.” Meanwhile Alice Delahunty, National Grid UK electricity transmission president, said more…
Five things you need to know about water smart metering programmes
Did you know there is an ambitious national target for reducing water usage? The aim is to reduce the use of public water supply in England per person by 20%…
Utility Week Live explores… An energy transition for all?
…vulnerable in this transition. Our research, backed by the leading Socially Green identification tool, paints a stark picture: without adequate support, a staggering 1.58 million households in our region alone…
Has Sunak set a net-zero trap for Starmer?
…to 2035, while around a fifth of households were exempted from the mid-2030s ban on new gas boilers. In addition, moves to enforce more exacting energy efficiency standards on residential…
Ex British Gas CEO: Be bold to help vulnerable customers
…especially hard to identify. How to identify vulnerable customers For responsible businesses, the first step is to proactively identify vulnerable customers to exclude from certain marketing campaigns, where communications could…
How do I make switching simple and accelerate first-time switch success rates?
Against this backdrop, utility providers are under pressure to navigate the complexities of regulatory compliance and deliver a rapid switching service in a matter of days while providing a seamless…
Two firms fined for impersonating National Grid
…message that companies cannot avoid the law and avoid detection by the use of third-parties and overseas call centres. The ICO will continue to take action to ensure both the…
Water bills ‘will not fund bonuses’
…regulated water or sewerage portion of a business. On dividends, Henderson said average dividends being paid are 3.8%, which he stressed was below the rates a saver might get from…
Government’s claims of CfD ‘triumph’ go down like ‘lead balloon’
…and chutzpah into a new art form,” while Hywel Williams from Plaid Cymru said the government was living “on another planet”. Click here to read previous reaction to the auctions….
Consultants ‘cautious’ about bidding for Thames work
…still bid for upcoming work with Thames. However, they said that they would be “cautious” about entering into contractual agreements without assurances about Thames’ future. The future of Thames Water…
Ofgem consultants spend rises amid high staff turnover
…and deliver new renewable energy schemes”. Specifically on consultants’ fees, the annual accounts add: “We attempt to minimise our reliance on external support by running targeted recruitment campaigns for the…
Trio of smart metering projects win funding
…speed up rollouts of low-carbon technologies such as electric vehicle chargers and low carbon heating systems and identify issues such as fuel poverty, power outages and future constraints on the…
Radical electricity market reforms ‘must be taken off the table’
…proposed as a solution to price cannibalisation and the resulting price volatility, with renewables in the variable market being paid according to their long-run marginal costs. Cornwall Insight says this…
Sewage spills blamed as sickness from swimming soars
With a sharp rise in the number of people reporting becoming sick after entering British bathing waters, Surfers Against Sewage called for water companies to take rapid action. SAS appeared…