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Ofgem has published the results of its consumer perception of the energy market survey. The results also revealed the subjects of most complaints about energy retailers.
4 years ago
Ofgem will be expected to adjust its calculations for the first three months of the price cap after a high court judge ruled in favour of Centrica's appeal. The British Gas owner disputed the methodology the regulator used to calculate wholesale costs.
Ofgem will need “nerves of steel” not to cave into public pressure by raising the bar for entry into the energy supply market too high, a recently departed senior executive at the regulator has warned.
Ofgem has revealed that 42 energy suppliers failed to meet their total renewables obligations (RO) deadline last year, resulting in a shortfall of £206 million.
5 years ago
The following year saw Michael Gove, then environment secretary, launch a searing attack on water
With seemingly no let up of supplier failures and Ofgem's proposals to introduce more checks on retailers, the energy retail market looks set to become an even tougher environment for the disruptors. Utility Week examines the lie of the land and speaks to industry voices about what looks to be tricky times ahead.
A report from Citizens Advice says microbusinesses are more at risk of disconnection than domestic customers. The regulator launched a strategic review into the matter in May 2019.
A landmark report by the National Infrastructure Commission into the future of utilities regulation leaves Ofgem and Ofwat off the lead – for now.
Utility Week spoke to Good Energy founder Juliet Davenport and Ofgem's Mary Starks on the regulator's proposals for tougher checks on suppliers, and why the companies that will be impacted are "either being unscrupulous or just incompetent"
Rutherford Energy became the seventh supplier of 2019 to cease trading earlier this week. The switch over will take place on Saturday.
The energy regulator has turned down a series of projects from electricity distribution network companies, totalling £258 million. However, it has approved £64 million for other projects.
Ofgem chief executive Dermot Nolan has warned that the difficulties of the smart meter rollout show the level of challenge ahead “whichever path we go down on heat”. He also discussed how the regulatory framework will have to evolve to take account of mass EV take-up.
Rutherford, which traded under the name Uttily, supplied 280 business customers. Its parent company Uttily plc, which had commercial arrangements in place with a number of suppliers, has also ceased to trade.
Ofgem is proposing to use its RIIO framework to fund the connection of the new reactor at Hinkley Point C instead of its competition proxy model.
With Ofgem recently publishing its framework for assessing whether effective competition exists to remove the price cap, industry experts have voiced their concerns about the smart meter rollout being an indicator of success. A legislative “sunset clause” stipulates the cap will end in 2023, but some commentators remain sceptical.