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In a landscape of cut-throat digital competition and diversifying net zero services, could face-to-face sales help energy suppliers differentiate themselves? Download our report to find out more.

Face-to-face sales in energy retail may have fallen out of favour in the past decade, but is it time to revisit their value? Utility Week’s new report – created in association with Digital Wave Solutions – explains the arguments in favour of reanimating face-to-face engagement in a digital and decarbonising world.

Download the report to find out:

  • Why face-to-face engagement remains relevant in a digitally driven marketplace.
  • How face-to-face engagement can help drive down churn, increase loyalty and promote upsell.
  • Why face-face engagement could help suppliers differentiate their value and services in the race for net zero.
  • How face-to-face engagement can help suppliers accelerate through the smart meter rollout with minimised operational costs.
  • How technology advances have mitigated the legacy risks associated with face-to-face sales approaches
  • Why utilities can now rely on advanced monitoring, compliance and reporting solutions to execute face-to-face engagement with confidence and success.

Download the report, free, here


Download the full report

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