The company said that next year the average household bill in Yorkshire will be £373, £6 lower than planned in the last regulatory agreement.
Richard Flint, Yorkshire Water’s chief executive, said: “Over the last eighteen months, we have
listened to the views of more than 30,000 customers to help shape where we invest over the next five years, and how that will impact on customer bills.
“Yorkshire Water bills are already lower than the national average but we are committed to doing even more to help our customers. The overwhelming message is that they don’t want to see any
deterioration in service but that they want us to keep bills as low as possible.
“We understand the pressures on households and that’s why we’re planning to keep bills in line with inflation for the next six years. This is a challenging plan that we are confident we’ll deliver through prudent financial management, sharing company efficiencies with customers and by reducing our returns to investors.
“Of course, we still need to invest in essential equipment and maintenance in order to ensure we continue to provide our five million customers with the quality of service they expect, and we’re committed to doing this by proposing to invest more than £3.8 billion between 2015 and 2020. This will also provide a welcome further boost to the regional economy.”
Speaking about Yorkshire Water’s decision to keep average household bills in line with inflation next
year, Andrea Cook, Consumer Council Water Regional Chair, said: “This customer-focused decision by Yorkshire Water to limit price increases for next year, at a time when consumers face economic pressures from all directions, is welcomed.”