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Smart metering

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Government calls for shared multi-sector PSR
The government has announced it is exploring options to introduce a single, multi-sector Priority Service Register (PSR) to help vulnerable utility consumers. Under plans announced as part of the Chancellor’s Autumn Statement on Wednesday (22 November) energy, water and telecoms companies would share data so those most in need only need to disclose information about their vulnerability once, regardless of where they live.  
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Smart meter deadline in 2025 is ‘not helpful’
The deadline for energy suppliers to complete the smart meter rollout by the end of 2025 has been described as “not helpful” by a deputy director of the industry’s trade body. Energy UK’s deputy director of retail policy, Daniel Portis, was speaking to Utility Week following the news that six retailers have agreed to pay out almost £11 million after failing to hit their installation targets last year.
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Ofgem confirms January price cap increase
Rising wholesale energy costs will lead to a 5% price cap increase for consumers in January, Ofgem has confirmed. In its latest quarterly cap update the energy regulator has also unveiled plans to level standing charges for prepayment meter (PPM) customers to end the so-called PPM premium.
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Latest in Smart metering

What the water sector can learn from the smart energy meter rollout
While it often comes under fire for its slow progress and lack of consumer interest, there is a lot the water sector can learn from the smart energy meter rollout according to Baringa director Will Lewis. Writing for Utility Week, Lewis outlines the challenges faced by the water sector in its own smart rollout and how it can overcome them.
Opinion
October best month for smart installations in 2023
New data has revealed that more smart meters were installed in October than during any other month so far in 2023. October’s figures are 14% higher than September and just under 5% higher than October last year.
News
Energy sector has created its own smart meter rollout woes
The energy sector has created its own “productivity challenge” in relation to the smart meter rollout, an industry expert has suggested. Speaking to Utility Week Electralink chief executive Dan Hopkinson proposed energy retailers work together to install smart meters in the remaining c.40% of properties yet to have one, with concerns these will be very difficult to reach.
News
Ofgem confirms new smart meter reporting requirements
Ofgem has confirmed new smart meter reporting requirements for energy suppliers, following accusations from the government that retailers were “deprioritising” non-domestic smart installations. Earlier this year the government confirmed it would amend the Smart Meter Targets Framework so that mixed portfolio suppliers will be set separate domestic and non-domestic installation requirements in the final two years of the framework. Following this decision, the energy regulator has confirmed it will be making changes to the reporting requirements in order for them to align with the new requirements.
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Energy flexibility: Build it and they will come?
Energy flexibility is a critical enabler for the transition to net zero – but as the industry works hard to get the building blocks in place, customers remain the missing piece.
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Six suppliers pay out £11m for smart meter failings
Six energy suppliers have agreed to pay out almost £11 million after failing to hit their smart meter installation targets last year. There was a total shortfall of more than one million smart installations after British Gas, Ovo, Bulb, Eon, Scottish Power and SSE fell short of their targets for 2022.
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Octopus CEO: DFS was best driver of smart meter uptake
Consumer appetite to participate in last winter’s Demand Flexibility Service (DFS) significantly drove smart meter uptake among Octopus Energy customers, the company’s chief executive has told Utility Week. Octopus saw almost 700,000 customers take part in its Saving Sessions to help reduce peak demand on the power grid over winter as part of the Electricity System Operator’s DFS. During an extended interview at Octopus’ London HQ recently, the supplier’s founder and chief executive Greg Jackson spoke about the impact the company’s participation in the DFS had in regards to its smart meter rollout.
News
‘Traditional’ mindset slowing smart meter rollout
Ofgem’s “traditional regulatory mindset,” focused on penalising suppliers for missing their installation targets, may be hindering the severely delayed smart meter rollout. The Public Accounts Committee said the regulator and the government need a better understanding of the current costs and benefits of the programme, the reasons behind disparities in installation rates among different types of households, and how this information can be used to inform decisions on the future of the rollout.
News
Ofgem rejects smart meter data sharing proposal
Ofgem has rejected, in its current form, a modification to the Smart Energy Code which is designed to improve smart meter data sharing between energy retailers and third parties. The modification is intended to allow third parties to access energy consumption data without obtaining the customer’s unambiguous consent, which proposer Matthew Roderick, founder of digital services company n3rgy, argues would bring the rules in line with GDPR. Roderick believes Ofgem's rejection of the proposal could impact the number of customers participating in the demand flexibility service this winter.
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Calls for energy flexibility building metric
Octopus Energy’s Centre for Net Zero and the Energy Systems Catapult have called on the government to introduce a Smart Building Rating (SBR), designed to incentivise demand flexibility. The rating would work in a similar way to the current Energy Performance Certificate (EPC) process, with buildings scored on their flexibility capacity.  
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Data institution mooted to manage smart meter information
A dedicated data institution should be set up to manage and distribute information derived from smart meters, according to the government-funded Energy Systems Catapult and the Data Communications Company. The two organisations claim that a dedicated entity should be set up to oversee the “governance of, access to and use of smart meter data for public good”. They claim this will “help to resolve the complex interaction between smart meter regulations and data legislation obligations”.
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British Gas extends demand flexibility offering
British Gas is extending its demand flexibility offering which provides customers with half price electricity on Sundays. The scheme was rolled out in September but will now be extended until the end of the year, with discounted rates also available on Christmas Eve and New Year’s Eve. So far, British Gas has paid almost £1.3 million to over 250,000 customers taking part in the PeakSave Sunday scheme.
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