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The countdown may well have begun on the final hours to Brexit, but the clock is ticking on the detail, says Suzanne Heneghan
4 years ago
A report by Ofgem has issued a damning verdict on challenger brand Ovo Energy. The firm was found to be in breach of 10 licence requirements concerning the way it had previously billed its customers. Adam John takes a closer look at what went wrong at the supplier, which has recently been allowed to take on 3.5 million customers from SSE Energy.
United Utilities said that after “careful consideration” it had accepted Ofwat’s final determination on its business plan for the next five years
Utility Warehouse overcharged warm home discount customers above the correct level of the price cap. Ofgem said the supplier quickly 'self-reported' the issue.
Ovo Energy has agreed to pay almost £9 million into the regulator's voluntary redress fund after over legacy communications and billing issues.
The probe will consider whether the joint venture between National Grid and Scottish Power breached licence conditions in the delivery and operation of the £1.3 billion Western HVDC subsea cable between Scotland and Wales.
A new report from National Grid says that 117,000 more jobs are needed in the industry over the next decade alone. The report lists a number of workforce challenges including the “baby boomer retirement crunch” and competition from other sectors, with 40 per cent of physics graduates currently opting for careers in banking and finance.
The Energy Ombudsman told Utility Week's Customer Summit that now consumers have become accustomed to the price cap, it will be difficult to remove. Ofgem director Anthony Pygram was also speaking at the event and said the Conservative manifesto was not very clear on the next steps for the cap.
EA's deputy director of water resources has been named as the managing director of the inter-regulatory group RAPID that will work to overcome current barriers to major infrastructure projects in the English water sector.