Good Energy, which has already hit out at Ofgem this week, directs its fire at Ovo - rubbishing the latter's green credentials and accusing it of doing "effectively nothing to support the growth of renewable generation in the UK".
Bristol Water, the first in the sector to create a social contract, has updated its plans for the coming year to reflect the ever changing challenges it faces. The organisation noted that coronavirus restrictions may hinder some of its efforts.
Both the energy and water sectors need to hasten the creation of a single, shared priority service register (PSR), several industry experts have said. Electricity North West and United Utilities trialled such a scheme in 2018, but plans to roll out a common register nationwide in April this year have been delayed.
The Covid-19 outbreak offers a unique opportunity for the sector to reappraise supply chain robustness, address the resilience of excessively leveraged balance sheets and prompt a discussion around the true value of essential workers, says Arenko’s James Mills
Energy UK interim chief executive Audrey Gallacher writes for Utility Week about how the sector has risen to the challenges presented by coronavirus. She is backing our Keeping Us Connected campaign as giving recognition “for those whose services go unnoticed in happier times, but have been shown to be indispensable when our country has been put to the test”.
Matthew Vickers, chief executive at the Energy Ombudsman, tells Utility Week about the effects the virus has had on the service and about the worries over how SMEs are being affected with little protection. He does however remain optimistic that the lessons learned from the sector's response to the pandemic will be a key tool to achieving the 2050 net zero target.
Water cannot be excluded from energy and planning discussions if the UK is to meet its commitments to net zero, according to a new paper from the Westminster Sustainable Business Forum that recommends ambitious targets for consumption and calls for mandatory sustainable drainage and water labelling.
Business secretary Alok Sharma has announced the government will extend the default tariff cap until the end of 2021. The cap, which was brought in on 1 January last year, is set by industry regulator Ofgem and is reviewed every six months.
A carbon tax would be preferable to a UK-only emissions trading system, Energy UK’s chief executive Emma Pinchbeck has insisted. She added that uncertainty of future arrangements is already having an impact on the ability of energy companies to forward plan and hedge.
The energy system is evolving, both in how the system is used and in the expectations of those using it. Moreover, the pace of change is accelerating. Together, these trends are shedding light on the importance of grid reliability.
Switching saw a substantial decrease last month compared to September 2019, the latest figures from Energy UK show. In addition, Electralink has released its figures for the sector which also show a decrease in the numbers switching. Despite this, Electralink says seasonal trends are continuing.
In our latest review of sector coverage across the national newspapers, Ofwat lashes out at the CMA's generous interim determinations as lacking 'explanation, reasoning or analysis'; three water companies are scrutinised for their offshore accounts; and a report from the London School of Economics states 80,000 jobs could be created in the green recovery.
Energy customers struggling to pay their bills will be given more support via new license requirements, the industry regulator has announced. As part of the new rules, suppliers will be required to offer emergency credit to customers struggling to top up their prepayment meter, many of whom are likely to be in vulnerable circumstances.
Phil Swift, chief executive of Western Power Distribution, answers questions from Utility Week on the how the company can contribute to a green economic recovery and help local communities to Build Back Better following the coronavirus pandemic,
Cities across the UK should take a holistic approach when tackling the net-zero challenge, ensuring that fuel poor households are engaged in the transition, Eon Energy’s head of city energy transformation has stressed.
There’s no “new normal” yet for customer behaviours or engagement trends following lockdown-induced transformations on both fronts. The limbo is keeping customer experience leaders in the utilities sector on their toes, Jane Gray reports.