Customers in debt may face ‘unintended risks’ following SoLR process

A lack of regulatory clarity over how consumers in debt are treated when their supplier fails could lead them to face “unintended risks”, a former Labour shadow chancellor has warned. Chris Leslie, who is current chief executive of the Credit Services Association trade body, has written to Ofgem boss Jonathan Brearley calling on the regulator to issue guidance on how the administrators of failed suppliers should deal with customers in debt.